Customer Services: 0345 307 5004 9-5 Mon-Sat | customerservice@tilemagic.co.uk

Price Match Policy

We will match prices with any other online tile retailer within the following conditions,

1. The online shopping web-site where you found the product offered at a cheaper price must have the item in stock; the product must be new and not damaged; and be identical to our product. Competitor's offered price must be accurate, include any taxes, and applicable carriage charges (if any), and they must be prepared to sell the item to you at their quoted price
2. Goods must not be part of bankrupt stock, nor offered through any sort of auction. They must not be end of line clearance items, shop-soiled items or similar
3. We WILL NOT Price Match items from any website if that website is not able, or not prepared, to deliver the item to your shipping destination because it is out of their delivery area
4. We WILL NOT Price Match items from any web-site that is NOT based in the UK.
5. We must be able to verify the lower price
6. Tile Magic's Price Match is an offer to treat only, and is not a binding contract until we have accepted your order and taken payment. We reserve the right not to Price Match for any reason at our discretion
7. Our Price Match offer is available only prior to purchase.
8. Starlight quartz & Natural Stone is not included in our price match policy due to the wide variation in quality for sale at other retailers.
 
To obtain a price match, please call customer service on 0345 307 5004
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