Lowest Prices

We will match prices with any online tile retailer*

Designer Ranges

We stock Laura Ashley floor and wall tiles

Sample Service

Receive any sample next working day

Reliable Delivery

Our standard service delivers on 3-5 working days

We understand that tiles are classed as a fragile material, and because of that we have put together a damages policy for peace of mind when you place an order on-line or by phone.

Carrying out checks

First Check: When you receive your pallet of tiles, you can request the driver to wait on site up to 20 minutes whilst you do a visual inspection to ensure the tiles are correct.

Secondary Check: Within 48 hours of receiving the tiles, we highly recommend that you check through the boxes and carry out the following checks:

  • Check you have the correct tiles
  • Check the sizes are correct
  • Check the colours are correct
  • Check the batches (AKA Tone/Calibre) are the same
  • Check for damages
  • Check that your full order is present

If you find damaged/incorrect tiles

If you happen to find any discrepancies with your order, please take the following steps within 48 hours of receiving your order:

  • Your Order Number: This can be found in an Email or Invoice (e.g. #TM123456)
  • Quantity to be replaced/refunded: The amount of tiles required to replace (or refund) the damages
  • Product: The name of the tile that needs replacing (e.g. Malvern Beige Floor Tile)
  • Batch Number (if applicable): This can be found on the box and will be labelled either; batch, tone/calibre or date
  • Photo of damages: Upload one photo encapsulating the damages, which must match the amount declared

Once received, we will send the replacement tiles to you on the next available delivery service.